What do I do if I have a problem or malfunction with my AFTCO Hardware?

Call AFTCO at 1 (877) 489-4278 or email customercare@aftco.com.

Updated 6 months ago by AFTCO

What is AFTCO's Warranty Policy?

AFTCO Clothing and Hardware is covered with a limited warranty. Learn more HERE.

Updated 8 months ago by AFTCO

What do I do if I have a problem with a Unibutt or Storabutt, and can they be repaired?

Please send photos and describe how it failed to Customercare@aftco.com and we can review to see if this is something we can replace.

Updated 8 months ago by AFTCO

The gimbal seems to have turned on my Unibutt or Storabutt, can it be fixed?

Please send photos and describe how it failed to Customercare@aftco.com and we can review to see if this is something we can replace.

Updated 8 months ago by AFTCO

What should I do if I straighten out or bend a gaff hook or handle on my AFTCO fixed-head gaff?

Carefully rebend the hook back into shape using a cleat or a bench vise, or take it to a machine shop or muffler repair and have them rebend the hook. The hook material we use is all 316L or Project…

Updated 8 months ago by AFTCO

I bent my aluminum gaff handle while gaffing a shark, tuna, cobia, etc. Can I return for warranty replace?

Updated 8 months ago by AFTCO

Does AFTCO offer replacement net and pvc coil loop for bait nets?

No, we haven’t made the old-style nets for over 3 years and no longer have that style of replacement coil or net.

Updated 8 months ago by AFTCO

How can I tell what size Roller Top I have so I can get replacement parts? (roller wheel, bushing and screw)

Look at the number and stamped AFTCO logo to determine size. If no logo or number, it’s not AFTCO. Complete chart of replacement parts is on the site and in the catalog. SEE DETAILS

Updated 8 months ago by AFTCO

The straps on my harness broke, will AFTCO replace it?

Please send photos and describe how it failed to Customercare@aftco.com and we can review to see if this is something we can replace.

Updated 8 months ago by AFTCO

My Roller-Troller or Flat Line Clip won’t release with enough tension. Can it be fixed?

Updated 8 months ago by AFTCO

My kite won’t fly. Will you replace?

Unfortunately no, we no longer make kites.

Updated 8 months ago by AFTCO

The yellow material and thread on my gloves have fallen apart. Will you replace?

Unfortunately no. The gloves tend to degrade when washing with bleach, which the packaging clearly states not to do and voids the warranty of this product.

Updated 8 months ago by AFTCO

Can I get free replacement bearings, rollers, pins or screws?

Updated 8 months ago by AFTCO